DISCO CORPORATION - Machine Improvement Information
Customer Support
Machine Improvement Information
Disco is striving to improve machine safety and quality for customers to prevent accidents and machine defects through the supply of information. For customers that use the stated machine, please accept our apology for any inconvenience that it may have caused.
Input the necessary information
Displayed contents
Enter the machine serial no.
Entering only the serial no. shows a list of the titles of the machine improvement information.
Enter the M-code*
Entering the serial no. and M-code then clicking on the title, shows the detailed information. You can check information such as malfunction summary, cause and countermeasure.
*M-code: Six-digit password given to every Disco machine serial no. For the old machines which do not have an M-code, Disco will newly create one. Please contact your nearest service group with the serial no. information. (The machines after four-digit series have an M-code when they are shipped from our factory.)
Detailed information is confidential information which includes the implementation information and our technical information. Therefore, we are asking you to enter the M-code to make the check.
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